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kate_green
Helper ⭐️⭐️
September 20, 2017

Failure Reason: Provided Date Cannot Be Parsed

  • September 20, 2017
  • 2 replies
  • 97 views
When I attempt to upload data through the S3 connector that includes a Date Time field, I am met with a failure reason of, for example:


Provided date
[01/19/2017 10:17 AM] cannot be parsed. at row number 19314

The field value for that row is:  
1/19/2017 10:17

The upload is successful if I change the date time field to a simplified Date field, but this won't always be a suitable workaround, as sometimes there are multiple instances on the same day but at different times. 

Is there something I'm missing with regards to this data load? 

    2 replies

    lakshmi_chaitanya
    Helper ⭐️⭐️⭐️
    September 21, 2017
    Hi Kate,

    The above-mentioned value is actually supported, we would need more information to figure out the issue  
    Could you please raise a support ticket with attached CSV file so that we can debug the issue further

    Thanks and Regards,
    Lakshmi
    kate_green
    Helper ⭐️⭐️
    September 21, 2017
    No problem, I will open a ticket now.  

    Thank you!