Feedback about NPS 2.0 results showing up in GS widget in SF
I have a feedback about the NPS 2.0 results showing up in our GS widget in SF.
1. Do we have the ability to customize the columns we see in the view above (Gainsight widget in SF)?
2. Having user in the Role column is not helpful. We would like to have NPS respondent type. For example, in our MDA object, there is a column called group name which is categorizes NPS respondents as Exec Sponsors, Champions, Power Users, project team etc. This is something , we would want to show up in the column above rather than a generic "User"
3. The Participant column should have the user email address. Having just the user first name is not helpful
1. Do we have the ability to customize the columns we see in the view above (Gainsight widget in SF)?
2. Having user in the Role column is not helpful. We would like to have NPS respondent type. For example, in our MDA object, there is a column called group name which is categorizes NPS respondents as Exec Sponsors, Champions, Power Users, project team etc. This is something , we would want to show up in the column above rather than a generic "User"
3. The Participant column should have the user email address. Having just the user first name is not helpful