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cameron_wright
Gainsight Employee ⭐️⭐️
October 6, 2017

Gainsight Connect sync timing

  • October 6, 2017
  • 3 replies
  • 39 views
I have a customer that is running into an inconvenience with the Sync options on Gainsight connect. 
We have a field that needs to be updated multiple times a day (relies on GS connect) and if we could have the option have GS Connect sync multiple times in a day that would benefit customers greatly. 

    3 replies

    lakshmi_chaitanya
    Helper ⭐️⭐️⭐️
    October 7, 2017
    Hi Cameron,

    Gainsight does support syncing multiple time a day, the minimum frequency of sync you could set is 1 hour.



    To set up sync multiple times a day,

    In schedule of Gainsight connect
    1 select repeat 
    2 specify the time range if which sync should be 
    3  set for every - time period (1 hour, 2 hours....)

    Thanks and Regards,
    Lakshmi
    cameron_wright
    Gainsight Employee ⭐️⭐️
    October 8, 2017
    YOU ARE THE BEST, I looked into this with another co worker and I'm not sure how we both missed this! Thank you. 
    Cameron Wright - Sr. Security Engineer
    lakshmi_chaitanya
    Helper ⭐️⭐️⭐️
    October 9, 2017
    Glad to help 🙂