I have a customer that is running into an inconvenience with the Sync options on Gainsight connect.
We have a field that needs to be updated multiple times a day (relies on GS connect) and if we could have the option have GS Connect sync multiple times in a day that would benefit customers greatly.
Gainsight Connect sync timing
+2Cameron Wright - Sr. Enterprise Support Analyst
Hi Cameron,
Gainsight does support syncing multiple time a day, the minimum frequency of sync you could set is 1 hour.
To set up sync multiple times a day,
In schedule of Gainsight connect
1 select repeat
2 specify the time range if which sync should be
3 set for every - time period (1 hour, 2 hours....)
Thanks and Regards,
Lakshmi
Gainsight does support syncing multiple time a day, the minimum frequency of sync you could set is 1 hour.
To set up sync multiple times a day,
In schedule of Gainsight connect
1 select repeat
2 specify the time range if which sync should be
3 set for every - time period (1 hour, 2 hours....)
Thanks and Regards,
Lakshmi
+2YOU ARE THE BEST, I looked into this with another co worker and I'm not sure how we both missed this! Thank you.
Glad to help 🙂
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.