Skip to main content
josh_grigone
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Apr 25, 2017 7:50 PM UTC

Honor custom search settings when searching from the C360 page

Team,

As it stands today, when a customer has custom search settings enabled (for Account Number, etc.) this is only honored when searching from the Customer Search bar. It would be nice if the customer search settings were honored in all searchable areas of the product, or at least from the home C360 page.

Please let me know if I can elaborate with examples of this.

Thanks,
Josh

4 replies

azhar_uddin
Helper ⭐️⭐️
Apr 25, 2017 8:12 PM UTC
This is a bug. It should have worked in Home-C360 page too.. 😞
Translate
martha_stuart
Contributor ⭐️⭐️⭐️⭐️
Apr 26, 2017 1:10 PM UTC
Azhar - do you know if there will be a fix for the bug in an upcoming release?
Translate
azhar_uddin
Helper ⭐️⭐️
Apr 27, 2017 7:03 PM UTC
The release is almost ready. The fix will be unlikely..
Translate
azhar_uddin
Helper ⭐️⭐️
May 11, 2017 10:15 AM UTC
@Martha - The issue is fixed and will be part of 5.6 Release. 

Thanks 🙂
Translate