Team,
As it stands today, when a customer has custom search settings enabled (for Account Number, etc.) this is only honored when searching from the Customer Search bar. It would be nice if the customer search settings were honored in all searchable areas of the product, or at least from the home C360 page.
Please let me know if I can elaborate with examples of this.
Thanks,
Josh
Page 1 / 1
This is a bug. It should have worked in Home-C360 page too.. 😞
Azhar - do you know if there will be a fix for the bug in an upcoming release?
The release is almost ready. The fix will be unlikely..
@Martha - The issue is fixed and will be part of 5.6 Release.
Thanks 🙂
Thanks 🙂
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.