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josh_grigone
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 25, 2017

Honor custom search settings when searching from the C360 page

  • April 25, 2017
  • 4 replies
  • 39 views
Team,

As it stands today, when a customer has custom search settings enabled (for Account Number, etc.) this is only honored when searching from the Customer Search bar. It would be nice if the customer search settings were honored in all searchable areas of the product, or at least from the home C360 page.

Please let me know if I can elaborate with examples of this.

Thanks,
Josh

4 replies

azhar_uddin
Helper ⭐️⭐️
April 25, 2017
This is a bug. It should have worked in Home-C360 page too.. 😞
martha_stuart
Contributor ⭐️⭐️⭐️⭐️
April 26, 2017
Azhar - do you know if there will be a fix for the bug in an upcoming release?
azhar_uddin
Helper ⭐️⭐️
April 27, 2017
The release is almost ready. The fix will be unlikely..
azhar_uddin
Helper ⭐️⭐️
May 11, 2017
@Martha - The issue is fixed and will be part of 5.6 Release. 

Thanks 🙂