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Hyperlinks in Comment section of Scorecard

  • September 11, 2018
  • 4 replies
  • 24 views
shiv_kumar_katiyar
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I have a customer who is looking for an option to insert a hyperlink in a comment field which hyperlinks directly to a timeline entry.

For example, X measure. I wanted to have the link created so that it gets a user directly into the appropriate X Timeline entry for more information.
    jordan_cook
    sarah_kiani
    mark_gecsey

    4 replies

    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • December 26, 2018
    Hi Shiv, 

    Thanks for posting!

     

    Could you please share the use-case.

     

    Are the comments populated via rules or manually entered?

    travis_floyd
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    • travis_floyd
    • Contributor ⭐️⭐️⭐️⭐️
    • July 24, 2019
    The inconsistency between how this works with CTAs vs Scorecard for the same "Comments" section is confusing.

    I want to be able to put a hyperlink to a dashboard in Gainsight that further explains the score that is being displayed and I cannot do so currently.

    Be excellent to each other.
    jordan_cook
    travis_floyd
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    • travis_floyd
    • Contributor ⭐️⭐️⭐️⭐️
    • July 24, 2019
    I am populating the comments via a RULE that is setting the scorecard values based on Timeline Entries.

    Be excellent to each other.
    shantan_reddy
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    • shantan_reddy
    • Gainsight Employee ⭐️
    • September 18, 2019
    @shiv_kumar_katiyar Can you please let us know the name of this customer?

    We are rolling out scorecard timeline for a few customers, and it seems like they would find this feature useful.

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