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shiv_kumar_katiyar
shiv_kumar_katiyar
Gainsight Employee ⭐️⭐️
September 11, 2018

Hyperlinks in Comment section of Scorecard

  • September 11, 2018
  • 4 replies
  • 31 views
I have a customer who is looking for an option to insert a hyperlink in a comment field which hyperlinks directly to a timeline entry.

For example, X measure. I wanted to have the link created so that it gets a user directly into the appropriate X Timeline entry for more information.

      4 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      December 26, 2018
      Hi Shiv, 

      Thanks for posting!

       

      Could you please share the use-case.

       

      Are the comments populated via rules or manually entered?

      travis_floyd
      travis_floyd
      Contributor ⭐️⭐️⭐️⭐️
      July 24, 2019
      The inconsistency between how this works with CTAs vs Scorecard for the same "Comments" section is confusing.

      I want to be able to put a hyperlink to a dashboard in Gainsight that further explains the score that is being displayed and I cannot do so currently.

      Be excellent to each other.
        travis_floyd
        travis_floyd
        Contributor ⭐️⭐️⭐️⭐️
        July 24, 2019
        I am populating the comments via a RULE that is setting the scorecard values based on Timeline Entries.

        Be excellent to each other.
        shantan_reddy
        Gainsight Employee ⭐️
        shantan_reddy
        Gainsight Employee ⭐️
        September 18, 2019
        @shiv_kumar_katiyar Can you please let us know the name of this customer?

        We are rolling out scorecard timeline for a few customers, and it seems like they would find this feature useful.

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