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shiv_kumar_katiyar
shiv_kumar_katiyar
Gainsight Employee ⭐️⭐️
Sep 11, 2018 9:01 PM UTC

Hyperlinks in Comment section of Scorecard

I have a customer who is looking for an option to insert a hyperlink in a comment field which hyperlinks directly to a timeline entry.

For example, X measure. I wanted to have the link created so that it gets a user directly into the appropriate X Timeline entry for more information.

      4 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Dec 26, 2018 6:54 AM UTC
      Hi Shiv, 

      Thanks for posting!

       

      Could you please share the use-case.

       

      Are the comments populated via rules or manually entered?

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      travis_floyd
      travis_floyd
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Jul 24, 2019 8:05 PM UTC
      The inconsistency between how this works with CTAs vs Scorecard for the same "Comments" section is confusing.

      I want to be able to put a hyperlink to a dashboard in Gainsight that further explains the score that is being displayed and I cannot do so currently.

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      Be excellent to each other.
        travis_floyd
        travis_floyd
        Contributor ⭐️⭐️⭐️⭐️⭐️
        Jul 24, 2019 8:06 PM UTC
        I am populating the comments via a RULE that is setting the scorecard values based on Timeline Entries.

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        Be excellent to each other.
        shantan_reddy
        Gainsight Employee ⭐️
        shantan_reddy
        Gainsight Employee ⭐️
        Sep 18, 2019 9:30 AM UTC
        @shiv_kumar_katiyar Can you please let us know the name of this customer?

        We are rolling out scorecard timeline for a few customers, and it seems like they would find this feature useful.

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