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I have a customer who is looking for an option to insert a hyperlink in a comment field which hyperlinks directly to a timeline entry.



For example, X measure. I wanted to have the link created so that it gets a user directly into the appropriate X Timeline entry for more information.
Hi Shiv, 



Thanks for posting!



 



Could you please share the use-case.



 



Are the comments populated via rules or manually entered?



The inconsistency between how this works with CTAs vs Scorecard for the same "Comments" section is confusing.



I want to be able to put a hyperlink to a dashboard in Gainsight that further explains the score that is being displayed and I cannot do so currently.



I am populating the comments via a RULE that is setting the scorecard values based on Timeline Entries.



@shiv_kumar_katiyar Can you please let us know the name of this customer?



We are rolling out scorecard timeline for a few customers, and it seems like they would find this feature useful.