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Idea's for standard tokens to be used in CTA's or Scorecard comments/names

  • October 5, 2016
  • 2 replies
  • 19 views

christopher_sanderson
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I'd love to get a discussion going on the types of standard, OTB tokens Gainsight could add to give value to creating names or comments.  One thing I can think of a "Today()" type token, where you could enter in the rule run date into the name of the CTA:
  • No Contact with customer in last 60 days as of "Today()"
  • Please post chatter update on project, week ending "Today() +7"
Anyone else have some standard tokens that aren't necessarily things you can easily add to the SHOW field?

2 replies

dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • October 5, 2016
I love the Today() function idea!

nitisha_rathi
  • Expert ⭐️⭐️
  • October 5, 2016
Hi,

Great idea! We will take this up based on the number of customers interested in it.

Thanks,
Nitisha