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christopher_sanderson
Helper ⭐️⭐️
October 5, 2016

Idea's for standard tokens to be used in CTA's or Scorecard comments/names

  • October 5, 2016
  • 2 replies
  • 36 views
I'd love to get a discussion going on the types of standard, OTB tokens Gainsight could add to give value to creating names or comments.  One thing I can think of a "Today()" type token, where you could enter in the rule run date into the name of the CTA:
  • No Contact with customer in last 60 days as of "Today()"
  • Please post chatter update on project, week ending "Today() +7"
Anyone else have some standard tokens that aren't necessarily things you can easily add to the SHOW field?

    2 replies

    dan_ahrens
    Expert ⭐️⭐️⭐️
    October 5, 2016
    I love the Today() function idea!
    VP of Customer Success at Forcepoint
    nitisha_rathi
    Expert ⭐️⭐️
    October 5, 2016
    Hi,

    Great idea! We will take this up based on the number of customers interested in it.

    Thanks,
    Nitisha