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joseph_siudzinski
joseph_siudzinski
Helper ⭐️
Sep 18, 2017 12:52 PM UTC

Improved searching on linked objects

HPE has a request for searching on linked objects in cockpit.

Right now, when you search and no record matches criteria, the search box doesn't do anything. It would be nice to see 'no results found' or something along those lines.

      4 replies

      Gainsight Employee ⭐️
      hitesh_sharma
      Gainsight Employee ⭐️
      Sep 18, 2017 8:05 PM UTC
      Hi Joseph,

      Can you confirm on which version the HPE instance is on?

      As part of Summer release, this has been fixed,



      Regards,
      Hitesh
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      joseph_siudzinski
      joseph_siudzinskiAuthor
      Helper ⭐️
      Sep 18, 2017 8:15 PM UTC
      Hmmmm, I must have missed this one I guess it is working for them. They are up to date and I see the 'not found' now.

      Thanks for calling it out!
      Joe
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      joseph_siudzinski
      joseph_siudzinskiAuthor
      Helper ⭐️
      Sep 19, 2017 3:38 PM UTC
      Hey Hitesh,
      I think I misunderstood what HPE was saying. Previously, if you hit space+enter, it would return a list of all records that you can link. Is there a new way to show everything because after the change this doesn't seem to work?

      Thanks,
      Joe
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      Gainsight Employee ⭐️
      hitesh_sharma
      Gainsight Employee ⭐️
      Sep 19, 2017 8:06 PM UTC
      Hi Joseph,

      You can achieve the same by typing '%' and hitting enter, or if you want to search for all the contacts that have Mike as work, you can uses 'mike%',


      Regards,
      Hitesh
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