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hardik_mota
Helper ⭐️
August 23, 2019

Improving Subject line for connector 2.0 jobs failing

  • August 23, 2019
  • 6 replies
  • 80 views
Hi Team,

I'm raising this community post to improve the notification subject line of connector 2.0 job notifications. As you can see below the connector job is failed , but the subject line just says just "Unified Connectors Notification : For Job : Opportunity Sync_Gainsight !!" .

We are expecting subject line to show up in such a way that we can identify an failure from it and add environment/Org name in the notification email. Below is the notification job failure email:

>>>>>

---------- Forwarded message ---------

From: <xyz@gainsightapp.com>

Date: Tue, Aug 6, 2019 at 10:38 AM

Subject: Unified Connectors Notification : For Job : Opportunity Sync_Gainsight !!


To: <abc@gainsight.com>



Hello, your request to import data has been completed. Please find the details as follows :



Connector SFDC

Job Name Opportunity Sync_Gainsight

Connection Used Gainsight

Processing Date 2019-08-06

Target Object Used GS Opportunity

Job Status FAILED

Affected Records 0

Failed Records 289



To get more information on your job, please check execution history !!

>>>

    6 replies

    minh_phan
    Gainsight Employee ⭐️⭐️
    September 5, 2019
    I have this problem too and was just about to post it!

    sai_ram
    Expert ⭐️⭐️
    September 20, 2019
    sai_ram
    Expert ⭐️⭐️
    September 23, 2019
    @sumesh any thoughts ??

    kunal_bhat
    Helper ⭐️⭐️⭐️
    February 17, 2020

    @hardik_mota 

     

    We’ll be changing the subject line and content of the notification emails. Should be reflected within the next couple of releases.

     

     

    Thanks,

    Kunal

    hardik_mota
    Helper ⭐️
    February 17, 2020

    Thanks for the update , @kunal_bhat 

    Hardik
    sai_ram
    Expert ⭐️⭐️
    March 6, 2020

    Changing this to an enhancement request for better tracking purposes.