I've heard that this is a potential coming product improvement but wanted to officially request here as I couldn't find a similar improvement post. 



I'd love for GainSight to implement an in-app NPS survey capability. Right now we use a separate service  for that (Delighted) and will continue forward to some GainSight surveys while still using Delighted. It would be great to use GainSight for all of our NPS.

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Thanks for the post.  We have heard this request and it is definitely on our long term roadmap but, to be transparent, we don't have a clear date for it yet.  But your input helps push it up in the backlog!

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That is great to hear, thank you!

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Hi Jackie,



Have you explored whether Delighted can integrate directly in Gainsight? We also use Delighted for NPS and are exploring how we can integrate these two. Thanks, Alex

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We also would like this, we use Delighted currently but would like to move away from them. 

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