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olavo_zapata
olavo_zapata
Contributor ⭐️⭐️⭐️⭐️
April 29, 2019

Inactive Rules stay in the same color after Rule Folders release

  • April 29, 2019
  • 5 replies
  • 108 views
Hi guys,

In the last release you applied the Rule folders that is great, but when I inactive a rule before it changes to gray, and now it keeps blue which make difficult to identify what is activy or not.

Are you planning to rollout the fix of it?

      5 replies

      kate_green
      kate_green
      Helper ⭐️⭐️
      April 29, 2019
      +10

      keith_mattes
      keith_mattes
      Helper ⭐️⭐️
      April 29, 2019
      I think this is "known" but def STRONGLY vote UP to get this in prod.

      Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
      venkatesh_sirpurkar
      venkatesh_sirpurkar
      Contributor ⭐️⭐️⭐️⭐️
      May 7, 2019
      Hi All,

      THank you for sharing this issue here. Our team is working on this issue and soon we will ship the fix with our next release. Will keep you posted.

        ashcha
        ashcha
        Contributor ⭐️⭐️⭐️
        February 19, 2020

        Upvoting - this is causing a lot of confusion as to whether or not Rules are active!

          rakesh
          Gainsight Employee ⭐️
          rakesh
          Lets put your data to work!
          April 23, 2020

          Hi all,

          Want to update that this has been fixed a month ago. Let us know if you still are facing any challenges here.

           

          duplicate thread: https://community.gainsight.com/rules-permissions-15/deactivated-rules-not-grayed-out-anymore-37521#post40316

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