When we tag a user in a timeline entry (@mention), a mail is generated to the same user. If the timeline entry is from an Account then the Account name is mentioned in the email or else if it is from Relationship then relationship name is mentioned.
It is not until we click on the Relationship name (hyperlink) we would know the Account name, so is it possible to include the Account name along with Relationship name in the email itself?
Page 1 / 1
Quickly knowing the account that the relationship level timeline note was on would be convenient for everyone mentioned. Please implement!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.