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ankur_bhat
Helper ⭐️
October 11, 2019

Include Account name as well in the email send to the user from timeline entry created from Relationship.

  • October 11, 2019
  • 1 reply
  • 36 views
When we tag a user in a timeline entry (@mention), a mail is generated to the same user. If the timeline entry is from an Account then the Account name is mentioned in the email or else if it is from Relationship then relationship name is mentioned.

It is not until we click on the Relationship name (hyperlink) we would know the Account name, so is it possible to include the Account name along with Relationship name in the email itself?

    1 reply

    Contributor ⭐️
    October 14, 2019
    Quickly knowing the account that the relationship level timeline note was on would be convenient for everyone mentioned. Please implement!