We often have multiple CTA's or actions that fire off a single rule. We add filters to each action to ensure that the right actions are taken. However, those filters applied to the actions are not visible in the preview of the rule within Rules Engine. Having this visibility would allow us to no open the rule to determine what is causing different actions to trigger.
Page 1 / 1
Hi Samantha,
With each release , we are trying to make the best user experience for the customers. Thank you for this feedback. We will prioritize it with other UX enhancements. Also, with fall release , we are working on providing "OR" condition in Action screen. This will further make it more flexible.I will keep you updated on the same.
Regards,
Jitin
With each release , we are trying to make the best user experience for the customers. Thank you for this feedback. We will prioritize it with other UX enhancements. Also, with fall release , we are working on providing "OR" condition in Action screen. This will further make it more flexible.I will keep you updated on the same.
Regards,
Jitin
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.