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nadav_shemtov
nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
July 19, 2016

Include "All CTAs" as option in dropdown in Cockpit tab in C360

  • July 19, 2016
  • 12 replies
  • 104 views
I'm posting this on behalf of Lorna from App Annie: 

When looking at the Cockpit tab in Customer C360, there is currently a drop down that allows a user to see "Open CTAs" and "Closed CTAs". 

App Annie users have requested that the option to see "All CTAs" be added - so all CTAs can be seen in one view

      12 replies

      manu_mittal
      Gainsight Employee ⭐️
      manu_mittal
      Gainsight Employee ⭐️
      July 19, 2016
      Thanks for sharing, Nadav. This particular item is under consideration for Q4, along with improving this section overall. We'll provide an update once we know which release this would be part of.
      nadav_shemtov
      nadav_shemtovAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      September 2, 2016
      Just to follow up on this one - Splunk would like to have a broader ability to filter the cockpit section in C360, more than just the ability to show "all CTAs" - I suppose that's part of the items under consideration?
      manu_mittal
      Gainsight Employee ⭐️
      manu_mittal
      Gainsight Employee ⭐️
      September 2, 2016
      Are they looking for any specific filters, or just general advanced filtering functionality?
      nadav_shemtov
      nadav_shemtovAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      September 30, 2016
      Hi Manu, they are looking for the ability to have similar filtering options to what you can do in the cockpit tab for the cockpit under C360. 

      Are there any updates on adding "All CTAs" as an option in C360 cockpit and whether this will be available soon? 

      Thanks!
      dave_wu_74b11e
      Gainsight Employee ⭐️
      dave_wu_74b11e
      Gainsight Employee ⭐️
      September 30, 2016
      This was also requested by HPE - except for the R360.
      nadav_shemtov
      nadav_shemtovAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      December 13, 2016
      Hi, I'd love to ask for a status update here as this was just requested by another customer - can we add "all CTAs" as an automatic filtering option for C360 and R360? 
      manu_mittal
      Gainsight Employee ⭐️
      manu_mittal
      Gainsight Employee ⭐️
      December 14, 2016
      This item is planned for the Winter release. Will let you know if things change.
        dan_ahrens
        dan_ahrens
        Expert ⭐️⭐️⭐️
        February 24, 2017
        +1 on adding some additional filters to the Cockpit section of C360 (even if just basic search text string on CTA title). 
        VP of Customer Success at Forcepoint
          nadav_shemtov
          nadav_shemtovAuthor
          Contributor ⭐️⭐️⭐️⭐️⭐️
          March 16, 2017
          I believe this was added with the latest Gainsight release. Thanks Gainsight Product team!
            anja_pfeiffer
            anja_pfeiffer
            Contributor ⭐️⭐️
            March 28, 2017
            Hi. Can you confirm how to activate the "Show All" option in C360 Cockpit? I can see it enabled in our Sandbox, but not in production and am wondering what I need to do as an admin to enable this functionality? Any news on the additional filter capabilities, even basic text search like Dan requested above?
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