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nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
Jul 19, 2016 1:40 AM UTC

Include "All CTAs" as option in dropdown in Cockpit tab in C360

I'm posting this on behalf of Lorna from App Annie: 

When looking at the Cockpit tab in Customer C360, there is currently a drop down that allows a user to see "Open CTAs" and "Closed CTAs". 

App Annie users have requested that the option to see "All CTAs" be added - so all CTAs can be seen in one view

    12 replies

    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Jul 19, 2016 2:19 AM UTC
    Thanks for sharing, Nadav. This particular item is under consideration for Q4, along with improving this section overall. We'll provide an update once we know which release this would be part of.
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    nadav_shemtov
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Sep 2, 2016 1:17 AM UTC
    Just to follow up on this one - Splunk would like to have a broader ability to filter the cockpit section in C360, more than just the ability to show "all CTAs" - I suppose that's part of the items under consideration?
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    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Sep 2, 2016 1:58 AM UTC
    Are they looking for any specific filters, or just general advanced filtering functionality?
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    nadav_shemtov
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Sep 30, 2016 12:04 AM UTC
    Hi Manu, they are looking for the ability to have similar filtering options to what you can do in the cockpit tab for the cockpit under C360. 

    Are there any updates on adding "All CTAs" as an option in C360 cockpit and whether this will be available soon? 

    Thanks!
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    dave_wu_74b11e
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Sep 30, 2016 4:37 AM UTC
    This was also requested by HPE - except for the R360.
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    nadav_shemtov
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Dec 13, 2016 11:37 PM UTC
    Hi, I'd love to ask for a status update here as this was just requested by another customer - can we add "all CTAs" as an automatic filtering option for C360 and R360? 
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    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Dec 14, 2016 12:54 AM UTC
    This item is planned for the Winter release. Will let you know if things change.
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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Feb 24, 2017 7:46 PM UTC
    +1 on adding some additional filters to the Cockpit section of C360 (even if just basic search text string on CTA title). 
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    VP of Customer Success at Forcepoint
    nadav_shemtov
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Mar 16, 2017 11:29 PM UTC
    I believe this was added with the latest Gainsight release. Thanks Gainsight Product team!
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    anja_pfeiffer
    Contributor ⭐️⭐️
    Mar 28, 2017 4:04 PM UTC
    Hi. Can you confirm how to activate the "Show All" option in C360 Cockpit? I can see it enabled in our Sandbox, but not in production and am wondering what I need to do as an admin to enable this functionality? Any news on the additional filter capabilities, even basic text search like Dan requested above?
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