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alex_legay
Helper ⭐️⭐️⭐️
Sep 21, 2018 5:02 PM UTC

Include unique opens in the Email - Sent,Open & Click report

I've noticed that the Email - Sent,Open & Click report within program analytics shows total opens and not unique opens. I feel like it would be much more useful if it showed both unique opens and total opens.

Total opens seems to be skewed at times due to forwarding as well as other odd reasons.

    2 replies

    john_apple
    Expert ⭐️
    Sep 21, 2018 5:08 PM UTC
    This would very helpful for our analytics. We've seen times where an email to a single contact had several hundred total opens.
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    marcelo
    Helper ⭐️
    Sep 24, 2018 12:27 PM UTC
    Absolutely agree... when the business users look at this they are confused why they see 20 opens for the same person.
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