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blynn_buckley
blynn_buckley
Contributor ⭐️⭐️⭐️
August 16, 2017

Integrate with TopBox to allow use of the Survey section in C360

  • August 16, 2017
  • 2 replies
  • 19 views
We use TopBox as our VoC vendor and would like to make use of the survey section in C360. Today there is only a very manual way to handle (as described here). Survey data is time sensitive so uploading manually is simply not an option.

      2 replies

      kimberly_graham
      kimberly_graham
      Contributor ⭐️⭐️
      August 17, 2017
      I wish I could vote more than once!  TopBox is incredible and we have automated an integration between TopBox and SFDC in order to address this.  It would be wonderful to see that happen in Gainsight!
        abhishek_sivaraman
        abhishek_sivaraman
        Helper ⭐️⭐️⭐️
        December 3, 2017
        Hi,

        We have the ability to include embedded sections in C360. More details here. Is it possible to take an URL from topbox and integrate in C360 within Gainsight and try this approach?

        Thanks
        Abhishek S
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