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noha_khan
noha_khan
Helper ⭐️
July 5, 2017

Introducing some measure of privacy in Gainsight

  • July 5, 2017
  • 3 replies
  • 52 views
We've come across this requirement a few times now, in Gainsight, where we'd like to be able to privatize a few things, ie. an exec framework(dashboards,objects), irrelevant CTAs/high-priority leadership CTAs , assets for other teams - essentially cutting off the noise too.
I guess what would help is a way to extend the idea of different layouts to more than C360 sections. Any plans on the roadmap?

      3 replies

      karl_rumelhart
      karl_rumelhart
      Expert ⭐️
      July 5, 2017
      Would be useful to have more concrete scenarios here. Thanks. 
      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      July 6, 2017
      Noha, were you envisioning a different type of permission structure for dashboards beyond what the product currently has (linked here)?
      VP of Customer Success at Forcepoint
      noha_khan
      noha_khanAuthor
      Helper ⭐️
      July 6, 2017
      Thanks, Dan!
      Forgive me if I'm being absurd but I'd say something like this, but more broader. Karl, what I was envisioning is a way to have Gainsight be different for different segments/roles. For eg, if I were to configure Gainsight for an exec, they'd be able to see only CTAs that execs needed to see, make comments that only execs could see, maybe even have certain objects/customer records with data that's limited only to them.
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