We have a CTA that fires based on survey responses that should link to the survey response in SFDC. If a CSM logs a timeline entry from the CTA that is linked to the survey response, is it possible for this to update the activity on the SFDC survey response with the timeline entry? Right now, the timeline entry is being synced to SFDC tasks only.
Is it possible to update activity on a Survey Response in SFDC from a linked CTA timeline entry in GS?
Hi
This is not on the short term roadmap. We will consider it based on the number of customers asking for it.
+3How does it display on the CTA task in Cockpit without there being a link/ reference column?
+3disregard last comment - was thinking of a different post
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