For internal resources, here is the ticket in question.
Hello Lila,
I believe since you have removed public 360 category from this post and hence customer isn’t able to see the post. The customer for which Dan created this community post reported in a new ticket that he is not able to see the post.
Could you please tell me how do we go further?
Thanks
I moved the post to a public category, so it will be visible to all now.
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