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jamie_anderson
jamie_anderson
Contributor ⭐️⭐️
February 25, 2020

Journey Orchestrator - Wait based on Program Level Details (Drip Campaign)

  • February 25, 2020
  • 2 replies
  • 66 views

We have mass personalized emails we send out through Journey Orchestrator, and because of the volume, it is difficult for the sales team to respond to the inbound traffic it produces. It would be helpful if I could determine the # of emails that are allowed to send out by day or hour, either as a conditional wait, or just as a step in the participant configuration.  If we’re sending out 35,000 emails, it would be nice to span this out across multiple hours, or roll over  to the following day. The ability of adding in timezone logic here would also be beneficial. 

    2 replies

    nitisha_rathi
    nitisha_rathi
    Expert ⭐️⭐️
    February 28, 2020

    Hi Jamie,

    Thanks for sharing. We are currently thinking in the same direction where we want the tool to take the decision to span the emails across multiple hours/ days (based on certain configs). I will share the details here, once finalised, to get the feedback.

    Thanks,

    Nitisha

      M
      mglarocca
      Contributor ⭐️⭐️
      January 27, 2021

      Hi @nitisha_rathi do you have any recommended work around approaches to this right now?
      I’m facing a similar challenge I just highlighted in this discussion: 

       

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