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ErikT
Contributor ⭐️⭐️
Oct 25, 2019 11:17 AM UTC

Knowledge base - Improve responsiveness

Knowledge base is a great feature that makes it easier for visitors to find information and it looks great on desktop. Unfortunately, the experience is different if you visit the community through a mobile device. If you have more than 3 categories, users will have to scroll a lot which negatively affects the bounce rate.

To customize the cards for smaller screens, you could hide "number of categories" as well as "caption" and keep only the image + heading.

 

How it looks today

 

How it might look