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dan_ahrens
dan_ahrens
Expert ⭐️⭐️⭐️
Dec 15, 2016 1:17 AM UTC

Link to a specific timeline entry

As a future enhancement request - it would be great if there was a way to link to a specific entry in timeline and then share that link via email, etc.

For example - if there is an internal conversation taking place via email that is related to a historical activity recorded in timeline, it would be nice to be able to hyperlink directly to that entry. Currently we'd have to say something like "please look at the entry on December 11, 2016 on the timeline for ACME Company"

      4 replies

      karl_rumelhart
      karl_rumelhart
      Expert ⭐️
      Dec 15, 2016 7:32 PM UTC
      I agree with you, Dan.  I have myself wanted this. 
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      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      Dec 19, 2016 5:42 AM UTC
      Thanks Dan and Karl. I agree that both hyperlink of an activity and sharing(emailing) details like meeting agenda to all attendees are important.
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      lila_meyer
      lila_meyer
      Gainsight Employee ⭐️⭐️⭐️
      Jun 12, 2018 6:03 PM UTC
      Implemented in v5.15. 🙂
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      Lila Krutel, Dir. Global Education Services
      rakesh_lingala
      Helper ⭐️⭐️⭐️
      May 13, 2020 12:05 PM UTC

      Hello Everyone! 

      Happy to announce that your request has been considered and included as part of the v6.14 release. Gainsight now allows users to share Timeline activities as emails with the Share via Email option, which is available for all activity types on the Timeline page.  

      This feature is implemented in both SFDC & NXT versions.

      Thanks for posting!

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