Skip to main content

Linked objects - include actual link to the specific records

  • July 18, 2017
  • 5 replies
  • 35 views
nadav_shemtov
When linking a CTA to a specific SFDC object such as opportunity or contact - there is no actual link to that record in SFDC. Can we make the name of the linked objects an actual link that will open the SFDC record (e.g. specific opportunity)? Or include the link somewhere in the Linked Objects UI? 
    jean.nairon
    zach_davis
    nadav_shemtov

    5 replies

    nitisha_rathi
    • nitisha_rathi
    • Expert ⭐️⭐️
    • July 18, 2017
    Hi Nadav,

    Agree, implementing it is already in our short term plan. Will update exact ETA once it is confirmed.

    Thanks,
    Nitisha
    manmeet_dosanjh
    jason_hersh
    Forum|alt.badge.img+8
    • jason_hersh
    • Gainsight Employee ⭐️
    • July 18, 2017
    Agreed. FYI, you can build a dynamic URL and place it in the comment section to bounce out to the linked object. It is one more step but a way to make the URL accessible.
    zach_davis
    Forum|alt.badge.img+4
    • zach_davis
    • Helper ⭐️
    • September 22, 2017
    Nitisha -

    Do you have an update on this? This seems to be a basic feature we missed. I get this request for every customer I have implemented linked objects.

    Thanks!
    manmeet_dosanjh
    nitisha_rathi
    • nitisha_rathi
    • Expert ⭐️⭐️
    • November 22, 2017
    Hi,

    This functionality is coming in Nov release.

    Thanks,
    Nitisha
    manmeet_dosanjh
    sai_ram
    Forum|alt.badge.img+1
    • sai_ram
    • Expert ⭐️⭐️
    • November 30, 2017
    Hi, Happy to inform you that this is implemented and shipped in Fall release on 28th November, 2017. Thanks for posting! Your feedback matters, please continue posting!
    You can find more details here
    manmeet_dosanjh
    Terms & ConditionsCookie settingsAccessibility statement