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nadav_shemtov
nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
July 18, 2017

Linked objects - include actual link to the specific records

  • July 18, 2017
  • 5 replies
  • 62 views
When linking a CTA to a specific SFDC object such as opportunity or contact - there is no actual link to that record in SFDC. Can we make the name of the linked objects an actual link that will open the SFDC record (e.g. specific opportunity)? Or include the link somewhere in the Linked Objects UI? 

      5 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      July 18, 2017
      Hi Nadav,

      Agree, implementing it is already in our short term plan. Will update exact ETA once it is confirmed.

      Thanks,
      Nitisha
        jason_hersh
        Gainsight Employee ⭐️
        jason_hersh
        Gainsight Employee ⭐️
        July 18, 2017
        Agreed. FYI, you can build a dynamic URL and place it in the comment section to bounce out to the linked object. It is one more step but a way to make the URL accessible.
        zach_davis
        zach_davis
        Helper ⭐️
        September 22, 2017
        Nitisha -

        Do you have an update on this? This seems to be a basic feature we missed. I get this request for every customer I have implemented linked objects.

        Thanks!
          nitisha_rathi
          nitisha_rathi
          Expert ⭐️⭐️
          November 22, 2017
          Hi,

          This functionality is coming in Nov release.

          Thanks,
          Nitisha
            sai_ram
            sai_ram
            Expert ⭐️⭐️
            November 30, 2017
            Hi, Happy to inform you that this is implemented and shipped in Fall release on 28th November, 2017. Thanks for posting! Your feedback matters, please continue posting!
            You can find more details here
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