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nadav_shemtov
nadav_shemtov
Contributor ⭐️⭐️⭐️⭐️⭐️
Jul 18, 2017 12:51 AM UTC

Linked objects - include actual link to the specific records

When linking a CTA to a specific SFDC object such as opportunity or contact - there is no actual link to that record in SFDC. Can we make the name of the linked objects an actual link that will open the SFDC record (e.g. specific opportunity)? Or include the link somewhere in the Linked Objects UI? 

      5 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      Jul 18, 2017 4:57 AM UTC
      Hi Nadav,

      Agree, implementing it is already in our short term plan. Will update exact ETA once it is confirmed.

      Thanks,
      Nitisha
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        jason_hersh
        Gainsight Employee ⭐️
        jason_hersh
        Gainsight Employee ⭐️
        Jul 18, 2017 1:19 PM UTC
        Agreed. FYI, you can build a dynamic URL and place it in the comment section to bounce out to the linked object. It is one more step but a way to make the URL accessible.
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        zach_davis
        zach_davis
        Helper ⭐️
        Sep 22, 2017 4:10 PM UTC
        Nitisha -

        Do you have an update on this? This seems to be a basic feature we missed. I get this request for every customer I have implemented linked objects.

        Thanks!
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          nitisha_rathi
          nitisha_rathi
          Expert ⭐️⭐️
          Nov 22, 2017 8:43 AM UTC
          Hi,

          This functionality is coming in Nov release.

          Thanks,
          Nitisha
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            sai_ram
            sai_ram
            Expert ⭐️⭐️
            Nov 30, 2017 10:59 AM UTC
            Hi, Happy to inform you that this is implemented and shipped in Fall release on 28th November, 2017. Thanks for posting! Your feedback matters, please continue posting!
            You can find more details here
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