It would be convenient if account lookups that are in the linked object section of cockpit had clickable hyperlinks. It shows a hyperlink in the CTA tab but not in the linked object.
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This is in our roadmap. We plan to make linked object field(name, ID, number in case object) as a hyperlink so that customer can directly jump to SFDC record from CTA detail view.
Thanks,
Nitisha
Thanks,
Nitisha
Nitisha - Do you know what release this is planned in? I have 2 customers looking for this functionality as well.
Hi Zach,
We do not have exact ETA on hyperlinking the linked object records but Manu has suggested a way to directly jump to SFDC account page from cockpit in this community post.
Thanks,
Nitisha
We do not have exact ETA on hyperlinking the linked object records but Manu has suggested a way to directly jump to SFDC account page from cockpit in this community post.
Thanks,
Nitisha
Hi Nitisha,
Is there an update on where this will fall in the roadmap? We are implementing the linked objects this month and that would be a huge win for the instances when a CSM needs a little more detail on the case/opportunity/etc.
Is there an update on where this will fall in the roadmap? We are implementing the linked objects this month and that would be a huge win for the instances when a CSM needs a little more detail on the case/opportunity/etc.
Hi,
Adding a direct link to SFDC account page and linked objects is planned for fall release.
Thanks,
Nitisha
Adding a direct link to SFDC account page and linked objects is planned for fall release.
Thanks,
Nitisha
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