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seth
Expert ⭐️
Apr 25, 2018 1:27 PM UTC

Make it able to hang out all the time

My CSMs would want to be able to use their browser normally -- navigating between Salesforce and Gainsight and our product and LinkedIn yadda yadda -- but always have immediate access to the Timeline.

There are two limitations in the Chrome Plugin that I'm noticing prevent that use case right now:
  1. It's only available when you're on a Gainsight page. When I navigate away, it goes away.
  2. It [i]covers what's behind it on the page, instead of [i]pushing that page content to the left.

    2 replies

    britton_walker
    Helper ⭐️
    Apr 25, 2018 2:11 PM UTC
    I haven't quite used this enough to comment on the first suggestion, but I definitely agree with the second suggestion. I was trying to look at both a report and the global timeline, but had to close the timeline in order to get at the information on the report.
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    darkknight
    Expert ⭐️
    Apr 25, 2018 3:19 PM UTC
    I don't know about #1. I think it's reasonable that the Timeline only shows when you're [i]in Gainsight.  

    Completely agree with #2.
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    Jeff Kirkpatrick