Manually Edit User or Account Attribute VALUES in Gainsight PX

USE CASE:

I have a custom account field for companies who’ve elected to NOT receive engagements. So I want to edit the attribute value for the specific accounts based on customer feedback whether they should receive the Engagements or not, and this can be used as a rule in audience criteria in the Engagements (Display the engagement If the custom attribute value is true only). I’d like to be able to manually change it within PX without an unnecessarily heavy API process.

Other Solutions We have:

1. If we have the integration with SFDC, we can create a field in SFDC(Account/Contact) and Create a custom attribute on Account/User in PX and sync the value
2. We can update the field using the API’s

However, there is no way to edit or update the field value manually.

Video Recording of the Use case:

https://www.loom.com/share/710003bb467549089de8cb6d7cc7090e

Thanks

Shireesha