Hi everyone, I ran into an issue with the mass edit tool when trying to mass edit CTAs.
In Administration > Calls to action I have added a closed status for the "activity" CTA Type.
In the Mass Edit tool when I filter down to a specific type of CTA (without a CTA Type = Activity) I cannot select the status even though the CTA type is only Activity.
However when I add "CTA Type = Activity" to the filters it does work and I can see my "Test 4 Community" status.
I understand why you would want this but at the same time if the Mass Edit tool could realize that Activity was the only CTA type available and then I could Assign that status to it that would be great!
Thanks for sharing this. How often do you see the case where the CTA's selected are of the same type ? (If the CTA's are of multiple types, then the selection would be anyhow needed)
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