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joseph_siudzinski
joseph_siudzinski
Helper ⭐️
Jul 11, 2018 12:22 PM UTC

Max of 10 Timeline Types

I have ran into a limit of 10 total timeline types, between custom and default. 

Is there any reason why this limit exists? In my case, even though some of the default types are inactive, they still count against the 10. Are we planning to change this? 

    3 replies

    rajesh_gande
    rajesh_gande
    Helper ⭐️
    Aug 16, 2018 10:42 AM UTC
    Hi Joseph,

    Increasing this limit is under consideration. I will update the ETA soon.

    Thanks,

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      meenal_shukla
      meenal_shukla
      Gainsight Employee ⭐️⭐️
      Sep 11, 2018 8:25 PM UTC
      Yes, this is very much needed as more teams start using Timeline.
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      rajesh_gande
      rajesh_gande
      Helper ⭐️
      Sep 17, 2018 9:13 AM UTC
      Hi,

      We are exploring the right limit for the activity types based on technical limitations. Meanwhile, are you aware that Global activity types can also be used at Account and Relationship levels? So including that the limit is actually 20 and not 10. 

      Do you see there is a need to increase it from the current limit of 20 (including global activity types)?

      Thanks,
      Rajesh

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