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elaine_cleary
Helper ⭐️⭐️
Feb 11, 2017 2:20 AM UTC

May be helpful to have custom Summary sections for the Custom CS360 Layouts

I noticed in GonG that someone recently added CSM name in the main Summary section of the CS360.  This is likely helpful for other users, but as a CSM I'd prefer to see other data in the main Summary section.   So it may be helpful to have custom Summary sections for the Custom CS360 Layouts. 

    4 replies

    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    Feb 11, 2017 3:03 AM UTC
    That is the use case for multiple layouts.It is a matter of layout configuration to add relevant summary sections per layout and use it.In GonG I believe there is no difference amongst the different layouts configured.
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    elaine_cleary
    Helper ⭐️⭐️
    Feb 11, 2017 3:34 AM UTC
    Can you create multiple Summary sections so that on each layout (let's say by role) that you could in theory chose 6 different metrics to show in the boxes on the Summary?  I thought we only had one Summary section available?  Thanks for the clarification.
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    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    Feb 11, 2017 5:08 AM UTC
    Yes.Should be possible.
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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Feb 13, 2017 12:46 AM UTC
    +1'ed
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    VP of Customer Success at Forcepoint