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Milestone Comments keep on appending

  • March 27, 2018
  • 8 replies
  • 49 views
shravan_urs
Milestone comments keep updating everytime the rule runs. 
there is no option like in creating CTA's - post Update Comments 
or there is no option to create this once in a lifetime
    alex_legay
    heather_hansen
    dan_ahrens

    8 replies

    nitisha_rathi
    • nitisha_rathi
    • Expert ⭐️⭐️
    • April 13, 2018
    Hi Shravan,

    Agree, we have added this to our roadmap and we will enhance and add these capabilities in milestones action.
    Thanks for posting.

    Nitisha
    shravan_urs_da610a
    May i know when it might be implemented ?
    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • June 6, 2018
    Hi Shravan, ETA is not yet decided,but will definitely let you know here once we consider this request.

    Since its a new feature request,changing this to an Idea post.

    Thanks for bringing this up and keep sharing you ideas! 
    tom_gerth
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    • tom_gerth
    • Gainsight Employee ⭐️⭐️
    • June 19, 2018
    +1 for this.  This was an issue that was brought to my attention a long time ago and has recently been brought up again.  It would be extremely beneficial if these comments did not append this way 🙂
    Enterprise Support Manager, Gainsight
    heather_hansen
    Forum|alt.badge.img+14
    • heather_hansen
    • VIP ⭐️⭐️⭐️⭐️⭐️
    • June 19, 2018
    I'm having issues with this as well.  It's causing my rule that creates the milestone to fail because of the comments being too long.
    shravan_urs
    lila_meyer
    Forum|alt.badge.img+5
    • lila_meyer
    • Gainsight Employee ⭐️⭐️⭐️
    • June 19, 2018
    Be sure to vote (click Me Too) for this idea if it's important to you! :) 
    Lila Krutel, Dir. Global Education Services
    olavo_zapata
    • olavo_zapata
    • Contributor ⭐️⭐️⭐️⭐️
    • July 9, 2018
    I'm having the same issue. 
    We keeping a low use of milestones because of it. Could be a good feature but this looping updating is annoying. 
    ryanlehman
    • ryanlehman
    • Contributor ⭐️⭐️
    • April 16, 2020

    Hi all - I feel like I’m still seeing this happen, where when I try to make edits to the comments and run the rule it’s duplicating the text that appears in Milestones in C360. Screenshot attached. Am I doing something wrong or is this still an issue?

     

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