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shravan_urs
shravan_urs
Contributor ⭐️⭐️
March 27, 2018

Milestone Comments keep on appending

  • March 27, 2018
  • 8 replies
  • 64 views
Milestone comments keep updating everytime the rule runs. 
there is no option like in creating CTA's - post Update Comments 
or there is no option to create this once in a lifetime

      8 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      April 13, 2018
      Hi Shravan,

      Agree, we have added this to our roadmap and we will enhance and add these capabilities in milestones action.
      Thanks for posting.

      Nitisha
      shravan_urs_da610a
      shravan_urs_da610a
      Contributor ⭐️
      May 8, 2018
      May i know when it might be implemented ?
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 6, 2018
      Hi Shravan, ETA is not yet decided,but will definitely let you know here once we consider this request.

      Since its a new feature request,changing this to an Idea post.

      Thanks for bringing this up and keep sharing you ideas! 
      tom_gerth
      tom_gerth
      Gainsight Employee ⭐️⭐️
      June 19, 2018
      +1 for this.  This was an issue that was brought to my attention a long time ago and has recently been brought up again.  It would be extremely beneficial if these comments did not append this way 🙂
      Enterprise Support Manager, Gainsight
      heather_hansen
      heather_hansen
      VIP ⭐️⭐️⭐️⭐️⭐️
      June 19, 2018
      I'm having issues with this as well.  It's causing my rule that creates the milestone to fail because of the comments being too long.
        lila_meyer
        lila_meyer
        Gainsight Employee ⭐️⭐️⭐️
        June 19, 2018
        Be sure to vote (click Me Too) for this idea if it's important to you! :) 
        Lila Krutel, Dir. Global Education Services
        olavo_zapata
        olavo_zapata
        Contributor ⭐️⭐️⭐️⭐️
        July 9, 2018
        I'm having the same issue. 
        We keeping a low use of milestones because of it. Could be a good feature but this looping updating is annoying. 
        ryanlehman
        ryanlehman
        Contributor ⭐️⭐️
        April 16, 2020

        Hi all - I feel like I’m still seeing this happen, where when I try to make edits to the comments and run the rule it’s duplicating the text that appears in Milestones in C360. Screenshot attached. Am I doing something wrong or is this still an issue?

         

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