Given that Reports 2.0 on the MDA data gives lots of functionality it would be great to be able to overlay milestones on the reports from our Reports 2.0, as the older Usage Widget was able to do. It has been brought up more than once from the clients I have gotten feedback from.
For some clients its a deciding factor to load to Usage from MDA or not.
*Edit:
Also, I believe our sales process is showing the old usage widget still quite often, not saying thats bad, but most customer kinda expect similarly if we were to use Reports 2.0 on MDA data.
Milestone Overlay for MDA Reports added to 360 as a section.
+1
+4Thumbs up on both points: Milestones on timeline-based reports would be awesome.
And yes, we need to adjust pre-sales focus on the Usage widget - constantly specify that much of the cool functionality available there is ONLY available there - that way we don't hear "but I saw you could do this in the demo" during implementation . . .
And yes, we need to adjust pre-sales focus on the Usage widget - constantly specify that much of the cool functionality available there is ONLY available there - that way we don't hear "but I saw you could do this in the demo" during implementation . . .
Scott Drost, Gainsight -- Principal Customer Success Architect
Will consider this for Q2 release cycle - this has been a long pending requirement.
I have another customer asking today about the same problem with Milestone overlay when they use MDA for usage data. Any updates?
This topic seems to be heating up in the external Community as well --> https://community.gainsight.com/gainsight/topics/milestones-as-default-view-in-usage
This topic seems to be heating up in the external Community as well --> https://community.gainsight.com/gainsight/topics/milestones-as-default-view-in-usage
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