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kevin_ly
kevin_ly
Helper ⭐️
May 3, 2016

Milestone Overlay for MDA Reports added to 360 as a section.

  • May 3, 2016
  • 3 replies
  • 35 views
Given that Reports 2.0 on the MDA data gives lots of functionality it would be great to be able to overlay milestones on the reports from our Reports 2.0, as the older Usage Widget was able to do. It has been brought up more than once from the clients I have gotten feedback from.

For some clients its a deciding factor to load to Usage from MDA or not.

*Edit:
Also, I believe our sales process is showing the old usage widget still quite often, not saying thats bad, but most customer kinda expect similarly if we were to use Reports 2.0 on MDA data. 

      3 replies

      sdrostgainsightcom
      sdrostgainsightcom
      Gainsight Employee ⭐️⭐️⭐️
      May 3, 2016
      Thumbs up on both points: Milestones on timeline-based reports would be awesome.

      And yes, we need to adjust pre-sales focus on the Usage widget - constantly specify that much of the cool functionality available there is ONLY available there - that way we don't hear "but I saw you could do this in the demo" during implementation . . .
      Scott Drost, Gainsight -- Principal Customer Success Architect
        sreedhar_peddineni
        sreedhar_peddineni
        Contributor ⭐️⭐️
        May 4, 2016
        Will consider this for Q2 release cycle - this has been a long pending requirement.
          elaine_cleary
          elaine_cleary
          Helper ⭐️⭐️
          July 31, 2017
          I have another customer asking today about the same problem with Milestone overlay when they use MDA for usage data.  Any updates?  

          This topic seems to be heating up in the external Community as well --> https://community.gainsight.com/gainsight/topics/milestones-as-default-view-in-usage
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