Milestone Types

Hi Daniel, 

Thanks for the feedback! Are you envisioning just 2 categories (internal, external) or do you need more flexible categorization? How do you share these milestones with your customer? Also do you need this categorization only while sharing it your customer or are there other use cases for which you need more categorization? 

We are planning to do a major overhaul to our milestones feature and would like to understand how you consume this information and see if our new structure would fit your needs better. 

We'd like more flexible categories so we can tell stories around onboarding, overall life cycle, project delivery, training, etc. In some cases we may want all but in others we'd like a specific timeline. Some distinction between internal and external would be helpful to cover things like P1 cases or services outages, credits, etc.

Thanks for the response Daniel. We will keep this feedback in mind while we overhaul milestones. The ability to categorise milestones to tell stories around onboarding, overall life cycle, project delivery, training, etc is neat.