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alex_legay
Helper ⭐️⭐️⭐️
August 10, 2018

More friendly logged out due to inactivity message

  • August 10, 2018
  • 2 replies
  • 141 views
Definitely see this a lot but feel the message could be a little cleaner. Some sort of page to just let you know to refresh!

    2 replies

    samantha_braastad
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 14, 2018
    Agree. This causes some confusion for our CSMs as well. Also, is this message received due to SF settings, or Gainsight settings? If this is caused by a SF setting, I would love for the message to clarify that so our team knows to work with our SF Admins and not Gainsight Admins 🙂
    mark_gecsey
    Contributor ⭐️⭐️⭐️⭐️
    August 14, 2018
    +1 from us. This is confusing and seems a bit of a severe message to those users who may not be aware of what's happened ... due to inactivity.
    Mark Gecsey