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More friendly logged out due to inactivity message

  • August 10, 2018
  • 2 replies
  • 113 views

alex_legay
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Definitely see this a lot but feel the message could be a little cleaner. Some sort of page to just let you know to refresh!

2 replies

samantha_braastad
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 14, 2018
Agree. This causes some confusion for our CSMs as well. Also, is this message received due to SF settings, or Gainsight settings? If this is caused by a SF setting, I would love for the message to clarify that so our team knows to work with our SF Admins and not Gainsight Admins 🙂

mark_gecsey
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  • Contributor ⭐️⭐️⭐️⭐️
  • August 14, 2018
+1 from us. This is confusing and seems a bit of a severe message to those users who may not be aware of what's happened ... due to inactivity.