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alex_legay
Helper ⭐️⭐️⭐️
Aug 10, 2018 8:55 PM UTC

More friendly logged out due to inactivity message

Definitely see this a lot but feel the message could be a little cleaner. Some sort of page to just let you know to refresh!

    2 replies

    samantha_braastad
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Aug 14, 2018 2:42 PM UTC
    Agree. This causes some confusion for our CSMs as well. Also, is this message received due to SF settings, or Gainsight settings? If this is caused by a SF setting, I would love for the message to clarify that so our team knows to work with our SF Admins and not Gainsight Admins 🙂
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    mark_gecsey
    Contributor ⭐️⭐️⭐️⭐️
    Aug 14, 2018 2:48 PM UTC
    +1 from us. This is confusing and seems a bit of a severe message to those users who may not be aware of what's happened ... due to inactivity.
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    Mark Gecsey