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pat
pat
Contributor ⭐️⭐️
July 8, 2016

Multiple criteria in a single filter

  • July 8, 2016
  • 4 replies
  • 74 views
Similar to Salesforce, is it possible to add multiple criteria to a single filter separated by a comma for text fields?? 

E.G. Case Record Type = Type 1, Type 2, Type 3

Currently, we have to use the advanced logic to do:

Case Record Type = Type 1 ; Case Record Type = Type 2 ; Case Record Type = Type 2

(A OR B OR C)

Thanks!

      4 replies

      darkknight
      darkknight
      Expert ⭐️
      July 8, 2016
      Agreed.  THis was submitted 9 months ago as well:  https://community.gainsight.com/gainsight/topics/gainsight-dashboards-need-ability-to-add-multiple-e...
      Jeff Kirkpatrick
      sudarshan_vig
      sudarshan_vig
      Contributor ⭐️⭐️⭐️⭐️⭐️
      July 11, 2016
      Thanks Pat and Jeff. This is a good ask and we will accommodate it in forthcoming releases. Will keep you updated on this. Please continue using "OR" in the meantime.
      meg_houston
      meg_houston
      Contributor ⭐️⭐️
      March 9, 2017
      This would be very useful for product usage reports. I want to see customers who have done A, B, and C in the same filter. 
      darkknight
      darkknight
      Expert ⭐️
      December 27, 2017
      Any idea when this will get included?  It would be such a time saver anywhere you need to filter for multiple values
      Jeff Kirkpatrick
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