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tharun
tharun
Contributor ⭐️⭐️⭐️
September 11, 2017

Multiple domain whitelists for a single sub-user(Surveys).

  • September 11, 2017
  • 3 replies
  • 11 views
Multiple domain whitelists for a single sub-user(Account).
Could we whitelist two domains for one account?

      3 replies

      tharun
      tharunAuthor
      Contributor ⭐️⭐️⭐️
      September 11, 2017
      FYI: Tech Ops already confirmed that there is no possibility of white-labeling more than one domain for one account.
      This is a feature request to see the feasibility to extend the scope for more than one Domain. 
        alex_legay
        alex_legay
        Helper ⭐️⭐️⭐️
        September 11, 2017
        Hey Tharun,

        I am still learning the ins and outs of our email service so someone correct me if I am wrong :)

        I believe this is a limitation within Sendgrid. Each tenant is a sub user of our own Sendgrid account.

        Each sub user can have their own dns settings generated but it is for a specific domain. Ex. Success.gainsight.com.

        It is not possible for us to generate more settings for another domain within that sub account.
          tharun
          tharunAuthor
          Contributor ⭐️⭐️⭐️
          September 21, 2017
          Hi Alex,

          This is correct and we have received one more request to whitelabel more domains for one Sub-User (account). Seems this is a possibility in new release but hasn't got any confirmation.
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