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tharun
Contributor ⭐️⭐️⭐️
Sep 11, 2017 4:00 PM UTC

Multiple domain whitelists for a single sub-user(Surveys).

Multiple domain whitelists for a single sub-user(Account).
Could we whitelist two domains for one account?

    3 replies

    tharun
    tharunAuthor
    Contributor ⭐️⭐️⭐️
    Sep 11, 2017 4:24 PM UTC
    FYI: Tech Ops already confirmed that there is no possibility of white-labeling more than one domain for one account.
    This is a feature request to see the feasibility to extend the scope for more than one Domain. 
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    alex_legay
    Helper ⭐️⭐️⭐️
    Sep 11, 2017 4:25 PM UTC
    Hey Tharun,

    I am still learning the ins and outs of our email service so someone correct me if I am wrong :)

    I believe this is a limitation within Sendgrid. Each tenant is a sub user of our own Sendgrid account.

    Each sub user can have their own dns settings generated but it is for a specific domain. Ex. Success.gainsight.com.

    It is not possible for us to generate more settings for another domain within that sub account.
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    tharun
    tharunAuthor
    Contributor ⭐️⭐️⭐️
    Sep 21, 2017 12:18 PM UTC
    Hi Alex,

    This is correct and we have received one more request to whitelabel more domains for one Sub-User (account). Seems this is a possibility in new release but hasn't got any confirmation.
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