Skip to main content

Multiple domain whitelists for a single sub-user(Surveys).

  • September 11, 2017
  • 3 replies
  • 2 views

tharun
  • Contributor ⭐️⭐️⭐️
Multiple domain whitelists for a single sub-user(Account).
Could we whitelist two domains for one account?

3 replies

tharun
  • Author
  • Contributor ⭐️⭐️⭐️
  • September 11, 2017
FYI: Tech Ops already confirmed that there is no possibility of white-labeling more than one domain for one account.
This is a feature request to see the feasibility to extend the scope for more than one Domain. 

alex_legay
Forum|alt.badge.img+7
  • Helper ⭐️⭐️⭐️
  • September 11, 2017
Hey Tharun,

I am still learning the ins and outs of our email service so someone correct me if I am wrong :)

I believe this is a limitation within Sendgrid. Each tenant is a sub user of our own Sendgrid account.

Each sub user can have their own dns settings generated but it is for a specific domain. Ex. Success.gainsight.com.

It is not possible for us to generate more settings for another domain within that sub account.

tharun
  • Author
  • Contributor ⭐️⭐️⭐️
  • September 21, 2017
Hi Alex,

This is correct and we have received one more request to whitelabel more domains for one Sub-User (account). Seems this is a possibility in new release but hasn't got any confirmation.