New Enhancements/Features Only Released in Gainsight NXT
I understand that Gainsight NXT is the next evolution of the platform. I also understand that only new and specific customers are being onboarded to the new platform. My org is on Gainsight SFDC and we heavily rely on Salesforce for a lot of our processes... so it's unlikely that we'll transition. As we continue to grow our organization and processes in Gainsight, I worry that certain feature requests and new releases will only roll out on Gainsight NXT. I've already seen two instances of this:
1. Global Filters for Cockpit
2. External User interaction with the Success Plans
I think it would be good for the product team, @lila_meyer , or whoever it may be to have a community post, that's regularly updated, that informs us which future releases and new releases are ONLY for Gainsight NXT. This may already exist... if it does, I'd love to see it! But if it doesn't exist yet I think it will be beneficial for all of us to know so we can properly and realistically build out processes for our specific platform.
1. Global Filters for Cockpit
2. External User interaction with the Success Plans
I think it would be good for the product team, @lila_meyer , or whoever it may be to have a community post, that's regularly updated, that informs us which future releases and new releases are ONLY for Gainsight NXT. This may already exist... if it does, I'd love to see it! But if it doesn't exist yet I think it will be beneficial for all of us to know so we can properly and realistically build out processes for our specific platform.