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Nice to have feature: ability to pause rules

  • May 20, 2019
  • 6 replies
  • 42 views

Hi,

It would be nice to have the ability to pause a rule from running in order to give priority to other rules that are more important. For example if I'm working on something and I need the results right now, but a scheduled rule takes priority, I'd like to have the ability to switch their order.

Thanks,

Lucian

6 replies

alexandru_zaharia
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Ya, that would be so useful especially for ad-hoc runs while scheduled rule chains are running in the background. Thumbs up from me!


dstokowski
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  • Gainsight Employee ⭐️⭐️
  • May 20, 2019

jitin_mehndiratta
Hi Lucian,

 

Whenever you run any rule 'manually', it is always given higher priority than the scheduled runs and will execute before any scheduled rule. Let me know if that helps.

 

Regards,

Jitin


  • Author
  • Contributor ⭐️⭐️⭐️
  • June 4, 2019
Hi Jitin,

That doesn't happen in our system. Is that the intented functionality?

Thanks,

Lucian


  • Author
  • Contributor ⭐️⭐️⭐️
  • June 4, 2019
Hi Jitin,



That doesn't happen in our system. Is that the intented functionality?



Thanks,



Lucian


pavan_bandi
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  • Gainsight Employee ⭐️
  • December 4, 2019

@lucianluta 

Manual run takes precedence if it is independent and parallel rule processing is enabled for your org. However, we can only run 5 rules in parallel.