Skip to main content

Notification to users

  • January 17, 2020
  • 3 replies
  • 67 views

swen
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️

We would like to see an option, where the admin can setup a notification (pop up or small notification line) to inform users about issues or important changes in our GS instance.

This would prevent several users sending in support requests.

 

3 replies

dan_ahrens
Forum|alt.badge.img+2
  • Expert ⭐️⭐️⭐️
  • January 17, 2020

Hi @swen - this is something that Gainsight offers. Talk to your Gainsight Client Outcomes Manager about Enablement Engine which allows you to set custom in-app messages and instructions that are only visible to end users in your org.


sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • January 20, 2020

@swen did @dan_ahrens comments find a solution to your query? Please let us know if you need any help here. You can also mail @dan_ahrens or me for more information. 


sagan_sherlin
Forum|alt.badge.img+5
  • Helper ⭐️⭐️
  • January 21, 2020

Hi @swen - this is something that Gainsight offers. Talk to your Gainsight Client Outcomes Manager about Enablement Engine which allows you to set custom in-app messages and instructions that are only visible to end users in your org.

@dan_ahrens Whhaa?? Thank you :)