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smorrisgainsightcom
Helper ⭐️⭐️⭐️
Mar 9, 2017 11:24 PM UTC

Notifications For Widget Only Users

As we expand our use case for Sales and leveraging the widget on the Account/Opportunity, I was wondering if we planned to expose the notification icon to the widget.

The use case is that sales users may not have access to the full platform meaning they don't have access to the notification icon.  An admin can globally subscribe them, but there is no customization available easily on a per user basis.  The only way I can think of to do this in bulk is to use a data loader to mass insert Notification Preference and Notification Subscription records.  

    1 reply

    jason_hersh
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Mar 10, 2017 4:15 AM UTC
    This is a great suggestion to ensure sales users are alerted when they get a CTA, too. @Scott, could we rely on Copilot emails in the time being to alert users if they have a CTA assigned?
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