One of my CSMs asked a great question about having the ability to get a notification if someone posts a comment on their Timeline entry. This would be helpful in collaboration (without having to @mention someone). I thought this would be a great idea to suggest.
Notify Author of someone Commenting on Timeline post
+2
We do send notification to the Activity owner if any new comment is added to the Activity. Please check again and let us know if you are not observing this behaviour.
+5I get notifications if new comment is added (and not I'm not tagged)
Jeff Kirkpatrick
+2Thanks guys, I will have my CSM test it out, hopefully there isn't an issue. I appreciate the responses!
Hi Anthony,
We do send a notification to the author when someone comments on his/ her activity. Please let us know if this is not working for you.
Thanks,
Nitisha
We do send a notification to the author when someone comments on his/ her activity. Please let us know if this is not working for you.
Thanks,
Nitisha
+1+2Thanks for checking, yes this is working now for us.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.