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anthonysabato
Helper ⭐️
August 15, 2019

Notify Author of someone Commenting on Timeline post

  • August 15, 2019
  • 6 replies
  • 55 views
One of my CSMs asked a great question about having the ability to get a notification if someone posts a comment on their Timeline entry. This would be helpful in collaboration (without having to @mention someone). I thought this would be a great idea to suggest.

    6 replies

    sandeep_kumar
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    August 16, 2019
    We do send notification to the Activity owner if any new comment is added to the Activity. Please check again and let us know if you are not observing this behaviour.

    darkknight
    Expert ⭐️
    August 16, 2019
    I get notifications if new comment is added (and not I'm not tagged)

    Jeff Kirkpatrick
    anthonysabato
    Helper ⭐️
    August 16, 2019
    Thanks guys, I will have my CSM test it out, hopefully there isn't an issue. I appreciate the responses!

    nitisha_rathi
    Expert ⭐️⭐️
    September 27, 2019
    Hi Anthony,

     

    We do send a notification to the author when someone comments on his/ her activity. Please let us know if this is not working for you.

     

    Thanks,

    Nitisha

    sai_ram
    Expert ⭐️⭐️
    December 2, 2019

    @anthonysabato is this issue still exists? Please let us know if the issue still exists. 

    anthonysabato
    Helper ⭐️
    December 2, 2019

    Thanks for checking, yes this is working now for us.