Skip to main content
manuel_damian
Contributor ⭐️⭐️⭐️
August 12, 2019

NPS trend representation by half year

  • August 12, 2019
  • 2 replies
  • 47 views
Hi. By native functionality, we can show the trend of the NPS by day, week, month, quarter, year. Really strange to see that "half year" is not included, especially that most companies are surveying their customer every 6 months (to avoid spamming but also have a representative NPS). Please consider to add this. Thanks

    2 replies

    tzundelgainsightcom
    Helper ⭐️⭐️
    August 12, 2019
    Great suggestion, Manuel. Sending relationship surveys every 6 months is a best practice that many companies follow.

    sai_ram
    Expert ⭐️⭐️
    August 20, 2019
    @manuel_damian Thanks for bringing this up! its a good to have feature, sharing with the product team, I will update here once I here from team.