Skip to main content
kevin_ly
Helper ⭐️
December 19, 2016

NPS Trending Report By Survey Type & Score Capture

  • December 19, 2016
  • 2 replies
  • 78 views
Would be great to get a report that can show trending NPS Score by Survey Type. For example see screenshot, on this "NPS Summary" graph it currently shows NPS for several surveys from Quarterly, Implementation, and Marketing Surveys. 



It would be nice to have the "NPS Summary" to filter by the Quarterly Type of Surveys. I would see Q2-2016, Q3-2016, and Q4-2016. It's cleaner and doesn't collided with other Surveys Types like this "NPS Summary" screenshot does.

If this isn't possible than it would be nice to get that NPS Score by Survey stored on our objects to snapshot periodically to make a report thereafter (This is if your reusing the same survey). Of course there is a way to get it through rules and formulas, but a feature would cut work in doing so.

Kevin

    2 replies

    dan_ahrens
    Expert ⭐️⭐️⭐️
    December 22, 2016
    This is a great idea, Kevin!
    VP of Customer Success at Forcepoint
    abhishek_sivaraman
    Helper ⭐️⭐️⭐️
    December 15, 2017
    Hi,

    We are addressing this as part of the Survey 2.0 initiative. What we are doing is to allow the user to select a time period /filter by survey to see only the scores and responses for the time period. This should address your use case of filtering to the type of survey or seeing responses for a time period.

    Thanks
    Abhishek S