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Number of Identifiers per Data type in Rules Engine UPDATE/UPSERT Operation

  • January 12, 2017
  • 3 replies
  • 28 views

krishna_reddy_k
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As of now, we are able to select only 3 fields as identifiers per data type. But we are seeing some customer requests where we need to select more than 3 fields per data type in some cases. 

Is there any plan to increase this number to more than 3?

3 replies

karl_rumelhart
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Please share examples of scenarios where more fields are needed.  Thanks

krishna_reddy_k
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  • Author
  • Gainsight Employee ⭐️
  • January 12, 2017
For Tubular customer, data has been loaded in gainsight via mixpanel 2.0 and for that data, we had to create rules to aggregate data as we do not have alternative to do aggregation. In this scenario, we had to select more than 3 string data type fields in upsert operation.

For Spredfast customer, they are separating identify traits data from segment raw data and doing aggregation via data load API. To separate Identify data from segment, we have created custom table but to load this custom table, we have more than 3 string data type identifier in upsert operation to get unique combination.

sundar
  • Expert ⭐️
  • February 26, 2017
This is taken up as part of our Spring release.