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alex_legay
alex_legay
Helper ⭐️⭐️⭐️
March 24, 2020

NXT Hybrid Email to Gainsight Draft emails when not logged in

  • March 24, 2020
  • 1 reply
  • 35 views

This is for NXT Hybrid.
If you are logged into SFDC and get a timeline draft email clicking the link takes you to the NXT tab and to the correct timeline page. However, if you are not logged in to Salesforce, the link will not work correctly. This post is an idea to develop a solution.

    1 reply

    nitisha_rathi
    nitisha_rathi
    Expert ⭐️⭐️
    April 3, 2020

    Hi Alex,

    We are giving a config to choose system preference (NXT vs Salesforce) for Notifications. Based on the user preference, we will add the links in the email notifications.

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