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kiersti_felska
Contributor ⭐️⭐️⭐️
Apr 21, 2015 11:48 PM UTC

opportunity linking from rules

I have a rule that assigns a CTA when a new renewal opportunity is created.  How do I set the opportunity link on the CTA when it is created?

    7 replies

    sidhu
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    Apr 22, 2015 3:53 AM UTC
    It is not yet possible to link records to a CTA via rules engine. It is on our roadmap to add this capability. 
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    kiersti_felska
    Contributor ⭐️⭐️⭐️
    Apr 29, 2016 3:15 PM UTC
    any type of update on when we can get this functionality?  it would be a great efficiency win :)

    Also, you currently can only link via the name of the opportunity, which can be an issue as it is not always unique (user entry).  Any way you can update the code base to also search against the SFDC opportunity ID created by the system?
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    svoss
    Contributor ⭐️⭐️
    Aug 24, 2016 7:15 PM UTC
    We would also like this when creating success plans via the rules engine for the underlying tasks that are synced to Salesforce, we need to see the tasks associated to the renewal opp not the account.
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    nitisha_rathi
    Expert ⭐️⭐️
    Dec 19, 2016 5:45 AM UTC
    Hi,

    Ability to link objects (opportunities, cases, etc.) to a CTA via rules engine will be available in Feb release. 

    Thanks,
    Nitisha
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    sundar
    Expert ⭐️
    Feb 26, 2017 10:38 AM UTC
    Kiersti - With 5.5 release, You can link an opportunity to CTA via rules engine. Read more about it here. 
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    keisha_thomas
    Contributor ⭐️
    Jul 24, 2017 1:25 PM UTC
    The link above is broken for me, does anyone know where this info lives now?
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    sundar
    Expert ⭐️
    Jul 24, 2017 4:00 PM UTC
    Find the information explained in this tutorial.https://support.gainsight.com/Product...
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