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katie_b
Helper ⭐️
January 14, 2019

Option to be notified of only full rule failures, not partial failures

  • January 14, 2019
  • 2 replies
  • 52 views
I'd like to see an option when scheduling a rule to be notified of only full rule failures, but not partial failures. We have a few rules (loading data to Gainsight Objects) that we know frequently have partial failures. The main one is a rule to load the most recent timeline entries into a GS Object. If the notes field is over 15,000 characters those entries won't load (typically a long email). I want to be notified if something goes wrong with the rule, but also don't want to be bothered every 2 hours (when we have this rule scheduled to run) when it's just pointing out the same few entries.

    2 replies

    sagan_sherlin
    Helper ⭐️⭐️
    January 15, 2019
    This would be an amazing request! We're in the same boat with some of our rules that have Partial Failures. Simliar to what you mentioned above.

    jitin_mehndiratta
    Helper ⭐️⭐️⭐️
    February 12, 2019
    Thanks for the suggestion Katie. This is currently not on our roadmap, but if there are more customers needing the same, this can make it higher on the priority list. I will keep you updated on the same.