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alex_legay
alex_legay
Helper ⭐️⭐️⭐️
May 3, 2018

Option to refresh power list when AO participant sync runs

  • May 3, 2018
  • 2 replies
  • 54 views
I have noticed a lot of customers are unaware that when using a power list in an advanced outreach, the participant sync won't refresh the power list when "Refresh before outreach execution" is selected in the power list.

Can we add a note that explains this is not applicable to Advanced outreaches? Or give the option in the participant sync to do this?

      2 replies

      diane_morneau
      diane_morneau
      Helper ⭐️⭐️⭐️
      May 23, 2018
      Yes, this is not evident and lead to unexpected results between our testing and the first mailing in production!
      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      May 24, 2018
      Hi Diane and Alex,

      We are addressing this in the short term roadmap. The checkbox of Refresh Powerlist before Outreach execution will be honored in advanced outreach execution as well. 

      Thanks
      Abhishek S
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