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chris_mudd
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jan 11, 2018 9:50 PM UTC

Pass C360 overall score to summary section of R360

I have a customer that is trying to pass the overall score from the C360 to the summary section of the R360.  Currently we do not have a way to show account health score in the summary.

    1 reply

    aditya_marla
    Helper ⭐️⭐️⭐️
    Jan 18, 2018 11:18 AM UTC
    Hi Chris,

    Would adding a field which contains the 'Account Score' in the Summary section of the R360 work? If you using Scorecard 2.0 then you would need a rule to populate the current account score into a field in the Account/Customer Info object in salesforce to be able to add it. 
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