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cameron_wright
cameron_wright
Gainsight Employee ⭐️⭐️
Dec 28, 2017 5:26 PM UTC

Populate "Text Body" field on the AO Emails object

I have a customer that would like to populate the "Text Body" on the AO Emails object. 
They would like this because they want to be able to report on the outreaches in  the object and using the subject and text will help them with future endeavors being able to log for different reasons.

      1 reply

      ben
      ben
      Helper ⭐️⭐️⭐️
      Dec 28, 2017 10:38 PM UTC
      Please yes. Thanks for posting this Cameron.

      I'll add that this would allow for full logging to different objects than just the account. We have a robust renewal workflow that required Opportunity level activity logging. Right now, we can do that but without the body of the email. This additional would get us the body!
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      -Ben
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