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cara_brill
cara_brill
Contributor ⭐️⭐️⭐️
Oct 11, 2016 8:29 PM UTC

Possible to have the weight of certain scorecard measures change based on the project phase?

Once a customer's implementation phase is over, we no longer need the "Implementation" health score to impact the Customer's overall health score as heavily as it does during the Implementation phase. Can we design the weights of the scorecards based on the phase?

      5 replies

      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      Oct 12, 2016 4:13 AM UTC
      Hi,

      In the coming quarters , we are looking at building multiple scorecards for accounts.You can define scorecards which includes a different set of measures per lifecycle stage of the account.As and when the account moves from onboarding/implementation to go live , the new scorecard will kick in.

      Hope this helps.

      Thanks
      Abhishek S
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      cara_brill
      cara_brillAuthor
      Contributor ⭐️⭐️⭐️
      Oct 12, 2016 12:53 PM UTC
      That would be great, hopefully it happens soon!
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      sara_hoeffler
      sara_hoeffler
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Jan 10, 2017 3:55 PM UTC
      Any updates on when this is coming?
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      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      Jan 10, 2017 5:31 PM UTC
      Hi,

      This is something which is in our roadmap. We will start working on it next quarter. I will update the thread here once we start work on the same.

      Thanks
      Abhishek S
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      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Dec 27, 2017 11:23 AM UTC
      Hi Cara, We have implemented this functionality and here is the article for the reference . 
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