Our Success and Sales leadership teams have asked for a place within GS where they could potentially collaborate on solutions for At Risk customers, but limit the visibility of the posts so that CSMs and Sales Reps wouldn't be able to view. Is anyone doing something similar to this today? If not, I was thinking that it might make sense to add an option to mark a timeline post as Private and then maybe only allow the people listed in Internal Contacts to view it?
Page 1 / 1
Hi Heather,
This is a great use-case and we are working on solving it. We are working on building a permission model where you can restrict the visibility of activities. ETA to be decided.
Thanks,
Nitisha
This is a great use-case and we are working on solving it. We are working on building a permission model where you can restrict the visibility of activities. ETA to be decided.
Thanks,
Nitisha
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.